ICTA Enterprise Services

 

ICTA Enterprise Services

Welcome to the ICT Authority (ICTA) Enterprise Services Page. ICTA is dedicated to driving Kenya’s digital transformation by providing robust ICT infrastructure and services. Through the One Government Network (OGN), a nationwide fiber optic network, ICTA offers reliable, high-capacity connectivity reaching all corners of the country, supporting both government and private sector clients. We also provide advanced data center services, managed ICT solutions, and much more to enable seamless digital services for organizations across Kenya.

"Connecting Kenya, Empowering Progress!"

Explore our full suite of enterprise services, designed to enhance connectivity, data management, security, and digital transformation for businesses, government entities, and educational institutions.

1. Network Services

Our Network Services provide high-speed, reliable connectivity to both government institutions and private sector organizations through the One Government Network (OGN). Designed to handle 400Gbps on the backbone and 100Gbps on the sub-backbone, the OGN delivers unparalleled connectivity solutions for various requirements.

Network Services Offered:

• L2/L3 Capacity: Experience seamless data transfer with our advanced Layer 2 and Layer 3 network services.
• Internet Services for MDAs: Dedicated, secure internet services for government agencies, ensuring high-quality digital service delivery.
• Dark Fiber Leasing: Access high-capacity dark fiber for customized network solutions.
• Duct Leasing: Utilize our secure duct infrastructure for deploying your own fiber assets.
• Cross-Border Connectivity: Expand your network beyond Kenya with reliable connectivity to neighboring countries, including South Sudan.

"Your Link to Kenya’s Digital Backbone!"

Process for Network Service Inquiry:

• Step 1: Download and complete the Enterprise Services Enquiry Form.
• Step 2: Attach your completed form, Certificate of Incorporation, and KRA Pin Certificate.
• Step 3: Email your documents to enterprise@icta.go.ke.

2. Data Center Services

ICTA’s Data Center Services are tailored specifically for government institutions. With two major data centers in Nairobi and mini data centers in each county, ICTA ensures secure, reliable, and scalable data solutions to meet the demands of digital government services.

"Secure Your Data with ICTA – Always Protected, Always Accessible!"

Data Center Services Offered:

• Data Center Colocation: Host your government servers in our secure, climate-controlled facilities.
• Server Hosting: High-performance hosting for government applications and data storage.
• Cloud Services: Scalable cloud solutions optimized for government requirements.
• Managed Backups: Robust backup solutions for data protection and availability.

Why Choose ICTA Data Centers?

• Reliability: Enjoy 99.99% uptime for all hosted services.
• Scalability: Expand your data requirements easily with additional power and cooling.
• Security: Benefit from stringent physical and digital security measures, ensuring data confidentiality and integrity.

3. Managed ICT Services

ICTA’s Managed ICT Services support government institutions, delivered by our 24/7 Network Operations Center (NOC) and County ICTA Officers. Our experts manage and optimize your IT infrastructure, allowing you to focus on delivering public services efficiently.

"Let Us Manage Your IT, So You Can Focus on What Matters!"

Managed ICT Services Offered:

• Infrastructure Management: Complete management of your network, servers, and IT systems for optimal performance.
• End-User Support: Fast, responsive support for troubleshooting, software installation, and hardware maintenance.
• Remote Monitoring and Management: Proactive system monitoring to address issues before they affect your operations.
• Vendor Management: We handle vendor relationships, ensuring timely procurement and maintenance.

4. Security Services

ICTA’s Security Services target clients connected to the OGN network, providing advanced security solutions to safeguard data and communications. Our services include SSL certification, National PKI (Public Key Infrastructure), and other cybersecurity measures to ensure data integrity and protect against threats.

"Secure Your Network, Protect Your Data!"

Security Services Offered:

• Firewall and Content Filtering: Block unauthorized access and filter content to ensure network security.
• Intrusion Detection and Prevention: Proactively monitor and detect potential security threats.
• Endpoint Security: Comprehensive protection for all devices connected to your network.
• SSL Certificates: Secure your online communications with SSL for data encryption.
• National PKI: Access trusted digital certificates and services for secure government communications.
• Vulnerability Assessments and Penetration Testing: Identify and address vulnerabilities before they can be exploited.

5. Cross-Border and Connectivity Solutions

"Expand Your Reach Across Borders!"

Our Cross-Border Connectivity Solutions are designed for organizations seeking to expand their services regionally. With ICTA’s seamless international connectivity, government agencies and enterprises can extend their network reach to neighboring countries, including South Sudan.

Cross-Border Services Offered:

• High-Capacity Connectivity: Dedicated cross-border links for reliable data transfer.
• International Bandwidth: Access guaranteed quality of service for international operations.
• Seamless Integration: Connect your existing infrastructure effortlessly with OGN, scaling as needed.

6. Systems and Website Development

ICTA offers Systems and Website Development exclusively for government institutions, helping them enhance their digital presence and streamline public services through custom-built solutions.

"Build a Digital Presence That Serves Your Community!"

Development Services Offered:

• Website Development: Design, develop, and deploy official government websites with a focus on usability and accessibility.
• Custom Software Solutions: Tailored applications for public service delivery and internal government operations.
• Content Management Systems (CMS): Easy-to-use CMS solutions for website updates and content management.
• E-Government Solutions: Digitize public services with robust, scalable government applications.

7. Email Services

ICTA’s Email Services are specifically designed for government institutions, hosting official emails under the .go.ke domain. We provide secure, reliable email solutions that support communication across government agencies.

"Secure Email Solutions for a Connected Government!"

Email Services Offered:

• Government Domain Email Hosting: Professional email hosting for official .go.ke government domains.
• Microsoft Exchange and Office 365 Support: Full integration and support for Microsoft Exchange, enhancing productivity and collaboration.
• Spam and Malware Protection: Protect against phishing, malware, and spam threats.
• Email Archiving: Ensure compliance and preserve communications with secure archiving solutions.

How to Engage with ICTA Enterprise Services

If you’re interested in any of our services, please follow these steps:

1. Complete the Enterprise Services Enquiry Form available on our website.
2. Attach the required documents (Certificate of Incorporation, KRA Pin Certificate).
3. Email your documents to enterprise@icta.go.ke.
4. Our team will reach out to discuss your needs and provide further information.

"Partner with ICTA – Leading Kenya’s Digital Transformation!"

Why Choose ICTA?

• Nationwide Reach: The OGN connects all corners of Kenya, including remote areas, with high-speed, reliable connectivity.
• Security and Compliance: ICTA adheres to international standards, offering secure, trustworthy services for government and enterprises.
• Scalability: Our services are designed to grow with your organization, meeting both current and future needs.
• Customer-Centric Approach: We work closely with clients to deliver tailored solutions that enable digital transformation and operational efficiency.

Contact Us Today
For more information on our services, or to discuss how ICTA can support your organization’s digital journey, please email us at enterprise@icta.go.ke. Let us help you leverage the power of technology to drive progress and innovation across Kenya.