ICT Automation Audit

ICT works best as a package, not as a collection of activities. For this reason, the ICT Authority oversees the assessment and review of how effectively and efficiently ICT functions are being implemented in different Government offices. Done quarterly, the automation review broadly assesses internal work functions and delivery of service to the public through a series of checks on such areas as Institutional strategy and vision, and consumer and business adaptation.

All Government offices are required to make a submission on their ICT automation status by filling in and submitting the online quarterly automation performance contract review form.

Automation Quarterly Performance Contract Review Form