ICTA Kenya | Vacant Roles & Job Descriptions – May 2026

Career Opportunities

APPENDIX 1: JOB DESCRIPTIONS FOR VACANT ROLES

Recruitment – May 2026 | ICT Authority (ICTA) Job Grades 3, 4 & 5

APPLY ONLINE VIA THE OFFICIAL PORTAL

https://recruitment.icta.go.ke

The advert runs from 2nd June 2026 to 16th June 2026

Deputy Director, Human Resources & Administration

Job Grade ICTA 3

Duties & Responsibilities

• Coordinating development, implementation and review of HR policies, regulations, guidelines; strategies, procedures and guidelines.
• Coordinating recruitment, staff training and development programmes and industrial relations matters.
• Providing technical advice on HR issues and interpreting HR policies, rules, regulations and statutes.
• Overseeing human resource management activities including preparation of HR budget, recruitment, selection, placement, promotion, career management, training and development, staff welfare, discipline, salary administration.
• Undertaking continuous appraisal and review of the Authority’s terms and conditions of service and making recommendations for improvement.
• Coordinating the implementation of the performance management system.
• Overseeing human resource planning and development.
• Analyzing the staffing levels and making proposals for succession planning.
• Overseeing training and development of staff.
• Coordinating Training Needs Assessments and ensuring implementation of suitable training programmes.
• Monitoring and evaluating effectiveness of training and development programmes.
• Coordinating development and implementation of Performance Management System.
• Coordinating development, implementation and review of Career Progression Guidelines.
• Facilitating human resource planning and succession management.
• Managing the Human Resource Information Management System.
• Managing employee relations, maintaining staff discipline, coordinating staff welfare schemes and programmes.
• Managing the payroll, ensuring compliance with statutes and regulations related to HR.
• Managing staff separation; capacity building and performance management of staff.

Personal Specifications

• At least nine (9) years relevant work experience (3 in management).
• Bachelor’s degree in HRM, Industrial Relations, Public/Business Administration, Political Science, Anthropology or Social Science.
• Master’s degree in HR, Management/Development, Industrial Relations, Public Administration.
• Higher Diploma in Human Resource Management.
• Leadership course (less than 4 weeks) from recognized institution.
• Membership to Institute of Human Resource Management (IHRM).
• Meets Chapter Six (6) of the Constitution.
• Certificate in computer application skills.
• Demonstrated high degree of professional competence & managerial capability.

Competencies & Skills

• Communication skills
• Managing & supervising people
• Negotiations
• Planning & organizing
• Managing performance
• Budgeting
• Customer & stakeholder orientation
• Analyzing & innovating
• Understanding of global HR trends
• Coaching & mentoring
• Strategic mindset

Assistant Director, Programme Management

Job Grade ICTA 4

Duties & Responsibilities

• Participating in developing Government Enterprise Architecture (GEA), project Governance Standards and guidelines.
• Ensuring project charters from MDCAs are consistent with approved GEA.
• Providing guidance in establishment of appropriate project Governance structures.
• Participating in disseminating approved programme and project Governance framework.
• Developing programme and project initiation, delivery and budget documents.
• Liaising with agencies in multi-agency programmes to establish implementation structures, strategies, resource requirements and benefits plans.
• Assigning competent programme and project managers to critical programmes and projects.
• Ensuring stakeholders are well informed and involved in all programme and project activities.
• Supporting communication of successful delivery and coordination of prompt reporting.

Personal Specifications

• At least seven (7) years relevant work experience.
• Bachelor’s degree in Project Management + ICT certificate; OR BSc in Computer Science, Software Eng, ICT, Electronics + Project Management certificate.
• Master’s degree in Computer Science, ICT, Project Management or related field.
• Certification in PMP, CAPM, CSM, MPM, IAPM, CompTIA Project+ or PRINCE2 Practitioner.
• Certificate in Management course (not less than 4 weeks).
• Member of relevant professional body.
• Meets Chapter Six of the Constitution.
• Shown merit and ability as reflected in work performance.

Competencies & Skills

• Set & manage priorities
• Organisational & analytical skills
• Motivate team
• Strategic thinker
• Leadership skills
• Project management
• People management

Principal Legal Officer

Job Grade ICTA 5

Duties & Responsibilities

• Providing legal advice, drawing contracts, agreements and legal documents.
• Undertaking legal research, preparing Quarterly Legal Reports, Board Resolutions, Minutes.
• Identifying legal and compliance risks, managing risk exposure by ensuring statutory compliance.
• Liaising with external lawyers on litigation, formulating defense, gathering evidence.
• Preparing and monitoring Division’s budgets and expenditures.
• Providing advice on legal proceedings and representing the Authority in litigation matters.

Personal Specifications

• At least five (5) years relevant work experience.
• Bachelor of Laws (LLB) degree.
• Postgraduate Diploma in Legal Studies (CLE).
• Master’s degree in Law or Social Sciences.
• Admitted as an advocate of the High Court of Kenya.
• Certified Public Secretary (CPS-K) or equivalent.
• Certificate in Management course (not less than 4 weeks).
• Certificate in computer application skills.
• Meets Chapter Six of the Constitution.

Competencies & Skills

• Communication
• Collaboration
• Innovation & creativity
• Customer orientation
• Drive for results
• Organization & planning
• Attention to details
• Interpersonal skills
• High integrity
• Knowledge of regulations & legal processes
• Leadership skills

Principal Planning, Monitoring & Evaluation Officer

Job Grade ICTA 5

Duties & Responsibilities

• Implementing and reviewing M&E policies, strategies, programmes and guidelines.
• Coordinating development of performance frameworks, indicators and targets.
• Preparing and reviewing progress reports, coordinating data collection and analysis.
• Presenting M&E annual reports, documenting best practices and shared learning.
• Establishing and managing performance monitoring frameworks.
• Reviewing operations as required by IAF, providing periodic evidence-based information.
• Monitoring, evaluating and reporting on ICTA projects, strategies and programmes.
• Coordinating programmes, projects, work plans and overall monitoring framework.
• Advising the Authority on M&E matters; planning and budgeting for the division.

Personal Specifications

• At least five (5) years relevant work experience.
• Bachelor’s degree in Economics, Statistics, Commerce, Business Management, Project Planning, Social Sciences, Actuarial Science.
• Master’s degree in Project Management, Strategic Management, Economics, Statistics, Commerce, Business Management or Actuarial Science.
• Certificate in M&E course (not less than 2 weeks).
• Certificate in SPSS or relevant statistical package.
• Certificate in Management course (not less than 4 weeks).
• Meets Chapter Six of the Constitution.
• Certificate in computer application skills.
• Demonstrated professional competence and managerial capability.

Competencies & Skills

• Adaptation skills
• Multicultural environment
• Highly motivated & resourceful
• Collaboration & teamwork
• Problem solving
• Partnership & negotiation
• Creativity & innovation
• Project management
• Strong leadership & people management

Principal Internal Auditor

Job Grade ICTA 5

Duties & Responsibilities

• Developing and reviewing internal audit guidelines, processes and procedures.
• Ascertaining compliance with internal audit statutes, policies, administrative circulars.
• Implementing audit mechanisms, analyzing adequacy of internal controls.
• Identifying and profiling risks in audit assignments, undertaking internal audits.
• Preparing detailed work papers and reports on audit findings with recommendations.
• Executing audit activities to ensure reliability of information and effective use of resources.
• Presenting reports to Internal Audit Committee, carrying out special audits, and follow-ups.

Personal Specifications

• At least five (5) years relevant work experience.
• Bachelor’s degree in Finance, Accounting, Business Administration, Mathematics, Actuarial Science, Statistics or Economics.
• Master’s degree in Finance, Accounting, Business Administration, Mathematics or Statistics.
• CPA, ACCA, CIA or CFE certification.
• Certificate in Management course (not less than 4 weeks).
• Member of ICPAK or IIA-K.
• Certificate in Computerized Accounting packages.
• Meets Chapter Six of the Constitution.
• Shown merit and ability in work performance.

Competencies & Skills

• Strategic mindset
• Managerial skills
• People management
• Problem solving
• Effective communication

Principal ICT Technical Support Officer

Job Grade ICTA 5

Duties & Responsibilities

• Ensuring continuity of computer system services, supervising installation of software, modifying/repairing hardware.
• Participating in testing new technology, verifying change requests and recommending action.
• Installing and configuring computer hardware, operating systems and applications.
• Assessing risks associated with ICT changes, updating central e-records of assets.
• Monitoring and maintaining systems/applications and networks (emails, websites, databases).
• Troubleshooting hardware, software and network faults.
• Preparing technical documents, manuals and reports; advising on ICT resource specifications.
• Logging, analyzing and resolving incidents and customer queries; escalating complex issues.
• Preparing regular reports on ICT queries and responses from end users.

Personal Specifications

• At least five (5) years relevant work experience.
• Bachelor’s degree in Computer Science, Computer Engineering or equivalent.
• Master’s degree in Computer Science, Information Technology, Network Administration, Software Engineering.
• Professional Diploma/Certificate in related field.
• Certificate in Management course (not less than 4 weeks).
• Meets Chapter Six of the Constitution.
• Shown merit and ability as reflected in work performance.

Competencies & Skills

• Management experience leading ICT support team
• Analytical & decision-making
• Project management & prioritization
• Organizational & analytical skills
• Proven leadership
• Strong customer & stakeholder orientation

Important Notice: All applicants must meet the requirements of Chapter Six (6) of the Constitution of Kenya. Interested candidates should submit applications before the deadline indicated in the full advertisement. Only shortlisted candidates will be contacted.

ICTA is an equal opportunity employer committed to diversity and inclusion.