Programme Activities Schedule

The graduates who are chosen to be part of PDTP will participate in a 12 month internship programme working in different areas. 10 months of the programme will be in government ministries, while 2 months will be in the private sector.  The schedule is divided into 4 quarters with specific activities for each period.

Quarter 1: Public Service and Private Sector Experience
Month 1: Role of ICT in Government Organisation and Framework

Description: Induction and Orientation

5 day induction programme to:

  • equip and orient the interns into the public sector workings
  • present the values and ethical conduct that a intern must adhere to during the period they are in government
  • introduce the interns to the team they will be part of during the internship
  • introduction to ministry coaches, supervisors and private sector Mentors
  • introduction to technologies that can facilitate service delivery by private sector partners
  • fireside chats with motivational speakers from private sector and key government officials on dedicated service and Thinking Innovation as future leaders of government

Interns will then be allocated government ministries so as to:

  • appreciate the overall role of government, its objectives and how the Ministry function is aligned to those objectives
  • understand the specific technologies implemented by the Ministry, the challenges and opportunities;
  • understand the Ministry service delivery framework and how to effectively manage the ICT resources

Month 2 and 3: ICT Delivery Best Practices, Private Sector Experience

Description: Placement in Private Sector Organisations

Interns will:

  • receive exposure to the private sector organisation and its operations
  • explore best approaches and practices required in ICT service management
  • familiarize themselves with the different roles and responsibilities of ICT experts
  • acquire and apply ICT skills for service delivery, skills to implement projects, manage enterprise system and wide area infrastructure;
  • explore various ICT training roadmaps and career progression paths, and thinking innovation

In the course of the quarter, there will be a project assignment being implemented by all interns across the ministries.

Quarter 2: Practical Integration of ICT in the Public Service

Description: Placement in Government Ministries

During this quarter, the interns will be exposed to day to day ICT operations in the public service including:

  • dealing with day to day operations on government network infrastructure
  • specific ministry applications
  • system administration, collaboration and communication management system in government
  • exploring innovative applications such as mobile applications that can support citizen services and issues on user support

Interns will acquire skills in:

  • acquisition, deployment and management of ICT elements
  • activities, methods, procedures, and tools that are used in the operation, administration, maintenance of networked systems that result in efficient and effective provision of services on various platforms
  • how the government systems function and protocols around them
  • unified enterprise contact centre technology that can connect government offices
  • innovative solutions that will improve quality services delivery and still maintain the functional procedures and process that are in place
  • ICT Standard and guidelines, strategies, policy for public sector systems
  • emerging issues and their impact on Government systems
  • Governance and management of Government websites
  • security threats and their impact government IT system and resources, securing of government assets, risk mitigation strategies, and security policies and standards

During the quarter, there will be a project assignment being implemented by all interns across the ministries.

Quarter 3: Government Shared Infrastructure and Services

Description: Placement in Government Ministries

In the third quarter, interns will gain experience and understanding in:

  • the role and rationale of shared infrastructure, systems and services in the public sector and their role in facilitating service delivery at the National and County governments
  • the current organization and management of shared systems in Government, their emerging issues, challenges and opportunities
  • issues of corporate licenses
  • management of third-party software products
  • the role of service level agreements
  • management of Data Centres and value of cloud computing for government
  • innovative solutions for integrating systems that can facilitate services to citizens
  • security standards, procedures and guidelines in line with government applicable laws and regulations
  • planning, budgeting, programme development, and information security incident management and response
  • development of innovative solutions and ways to avoid the risk caused by security incidences and provide solutions to emerging security issues that affect government IT resources and people

During the quarter, there will be a project assignment being implemented by all interns across the ministries.

Quarter 4: Government Shared Infrastructure and Services

Description: Placement in Government Ministries

Interns will be exposed to critical issues in management of ICT projects such as planning, monitoring, evaluation and control, risk factors and human resource requirements in a project. Interns will be required to support completion of ongoing initiatives in various ministries and sectors.  Interns will also be expected to complete individual or group innovations which will be awarded.

Quarter 1-4: Industry Training and Certification

Description: Training

Interns will be exposed to a culture of continuous learning through a combination of face to face and e-learning training methods. Specifically, the interns will acquire training on service delivery and certification on Network, Applications, security and project management.

Sample Certification

CISM,CISSP,CCNA Security ,CRISC, Software Modelling (UML), PMP, PRINCE or equivalent, CCNP , MCITP,IBM AIX, Java, J2ME, XML, .Net, C#, CFOT/ CFOD/S,CCNA security, ,CRISC., MCPD, Oracle security, MCSA, MCSD : SQL server 2012, Java programming, VMware Certified professional, Huawei Certified Datacom Associate (HCDA), (HCDA) ( HCNA (GSM/WCDMA/LTE),ITIL

Quarter 1-4: Performance Metric

Levels of Evaluation

The interns’ performance will be evaluated at the following levels:
– Coordination office
– Ministry supervisor through the ministry coach-mentor
– Private sector mentor

Performance Measurement

Performance will be measured quarterly on various activities including: Project portfolios (plan, progress reports, project closure report with assessment of deliverables), Intern innovations, Quarter productivity criteria, Monthly operations reports, Customer satisfaction surveys, Quarterly presentations on service delivery innovations and evaluation defined criteria; Training and e-learning.

Awards and Certificate

The interns that meet all the requirements of the 12 month programme graduate and receive a Presidential Award and a Certificate from Kenya School of Government.

Innovation Award

An Award is also presented to the intern or group of interns that have the best and easy-to-implement innovation.